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Securing Your Business, Protecting Your People.

New Zealand's Leading Experts in Retail Security—Training and Solutions, Because Retail Security is ALL We Do!

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Our Mission

We are committed to providing comprehensive retail security solutions that protect your store and safeguard your people. Led by a team of former military intelligence professionals and senior law enforcement officers, we bring unmatched expertise and a hands-on approach to security. Trust us to deliver proven strategies and solutions that work

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Our Skills

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Site Evaluation and Design

We provide customized security solutions tailored to the unique needs of your retail environment, whether you're developing a new site or upgrading an existing one. Our team of experts brings extensive experience to address all aspects of retail security, including optimizing stock positioning, implementing advanced surveillance systems, and integrating both physical and passive security measures.

We take a comprehensive approach by evaluating and assisting in the design of your entire retail space, from the customer-facing storefront to the back stockroom. Our solutions encompass both overt security measures, such as visible deterrents like cameras and guards, and covert strategies designed to discreetly monitor and address potential risks. This dual-layered approach ensures your space is protected on all fronts, deterring threats while maintaining a welcoming environment for your customers. Our goal is to provide a seamless, effective security framework that safeguards your assets, employees, and customers.

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Courses' designed and led by professionals

We deliver expert training courses designed to address the diverse and evolving challenges of retail security. Our comprehensive programs are suitable for all levels of your team, from frontline salespeople and store managers to executives and dedicated security personnel. These courses cover critical topics such as internal stock and cash security, showroom protection, fraud prevention, physical security strategies, de-escalation techniques, and effective responses to armed offenders. We also offer specialized training focused on shoplifting prevention and shrinkage management, ensuring your entire team is equipped to maintain a secure and efficient retail environment.

Our courses are highly flexible, tailored to meet your specific needs, and adaptable for different roles within your organization. Whether through personalized one-on-one sessions or large group workshops, we provide a customized learning experience. Training can be conducted at our state-of-the-art facility in Albany, Auckland, or delivered directly at your location anywhere in New Zealand, ensuring convenience and accessibility for your team.

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Security and Fraud Policy Development and Best Employment and Health and Safety Practices.

Our team possesses the expertise to support your HR and Security teams in developing or refining industry-specific policies, procedures, and guidelines. We ensure your business remains compliant with relevant employment and health and safety laws. From meeting the obligations of the Health and Safety at Work Act 2015 and adhering to the good faith and transparency standards of the Employment Relations Act 2000 to addressing the requirements of the Privacy Act 2020, we help you navigate these legal frameworks with confidence and precision.

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Some of Our Key People

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CEO - Andrew Goddard

Andrew brings a wealth of expertise as a former member of UK Military Intelligence and UK Police, with extensive boots-on-the-ground experience. He has managed the security of sites housing billion-dollar investments, conducted real-world investigations, and countered threats in high-stakes environments. Andrew has also trained the New Zealand Police in advanced investigation techniques, showcasing his authority in the field. Operating within a global network of security, threat, and intelligence professionals, Andrew is a licensed private investigator who combines unparalleled knowledge with practical, hands-on experience to deliver exceptional results

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Retail Guru - Michael Parkinson

With decades of experience in the retail and food and beverage sectors, Michael has managed everything from supermarkets to some of New Zealand's largest shopping malls. His practical, hands-on expertise, combined with an impressive track record working for some of the country's leading retail property owners, brings invaluable insight to our team.

 

Michael works seamlessly across all levels of an organisation, from frontline sales staff to boardroom executives, ensuring collaboration and alignment throughout. By partnering closely with our security experts, he leverages his deep understanding of retail operations, priorities, and challenges to complement and enhance the technical security strategies we provide. His holistic approach ensures that security solutions are not only robust but also practical and fully integrated into the retail environment. Michael’s ability to unite teams and deliver actionable, real-world solutions makes him a vital part of our mission to safeguard the retail sector.

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International Specialist - Martyn B

Martyn is a former UK assistant Chief Constable with an impressive career specializing in organized crime, homicide investigations, covert policing, asset recovery, and counterterrorism. His extensive experience includes collaborating with domestic and international agencies on high-profile investigations and operations spanning Europe, Ireland, the US, and Pakistan.

As a seasoned leader in security and law enforcement, Martyn now spearheads our European operations, bringing unparalleled expertise and a global perspective to our team

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Head of Training - Will P

Will brings extensive experience from his service in the New Zealand Military and the New Zealand Police, where he worked undercover and served in overseas postings. Following his distinguished career in law enforcement, Will has dedicated himself to protecting high-value assets, including airports, gold mines, and premium retail premises.

With his wealth of real-world expertise, Will has become a highly skilled trainer who excels at delivering our bespoke courses. His deep knowledge, hands-on approach, and engaging training style ensure that participants gain practical, actionable skills tailored to the unique demands of retail security. Will’s proven ability to combine operational expertise with effective training makes him an integral part of our team

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Courses

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Security Awareness and Response for Retail Staff

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Bang! Bang! Smash! - what to do? what not to do!

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Internal Theft Prevention and Shrinkage
Management

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Shoplifting Prevention and Response Training

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Fraud Detection and Prevention

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In the News

Radio New Zealand
21 August 2024

Police have charged three people with aggravated robbery after a Lower Hutt dairy had thousands of dollars worth cigarettes and cash stolen and its owner assaulted.

New Zealand Herald
25 June 2024
 

Papatoetoe jewellery store robbery: Police make several arrests

One News

'Hopeless': Retailers increasingly being targeted by criminals

New Zealand Herald
May 2024
 

Scale of retail crime leads One NZ to close Auckland store

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Contact Us

Ready to Partner with Us?
Contact us today.

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